NEMTAC BOARD OF DIRECTORS
Michael Shabkie is an entrepreneurial healthcare executive with a 25+ year record of success overseeing all aspects of medical transportation operations, strategic marketing and business development opportunities for industry leading organizations.
His passion for improving access to care has led to the founding of the Non Emergency Medical Transportation Accreditation Commission (NEMTAC), a nonprofit healthcare organization dedicated to championing standards and best practices for the provision of non-emergency medical transportation.
Mike’s passionate drive to improve the delivery of care also shows in his expanding areas of interest in developing integrated healthcare delivery models between Emergency Medical Service providers, Non-Emergency Medical Transportation (NEMT) and the facilities they serve.
Mr. Hicks grew up in Western Michigan, has been a Texas resident since 1993, and has been a member of the Bastrop Community since 2002. Peter attended Hope College in Holland, Michigan from 1991 to 1993. He then attended Texas State Technical College, and later Western Texas College where he graduated the Paramedic Program in 1997. He has been involved with emergency management, fire and Emergency Medical Services (EMS) at varying levels since moving to Texas. Bastrop County residents would be familiar with him as he served as the EMS Director for Bastrop County from 2002 through 2005. He joined the county staff late in 2007 as the assistant in the Office of Emergency Management. Beginning in 2002, Mr. Hicks also began work as an Adjunct Instructor for the Texas A&M Engineering Extension Service in College Station, Texas where he helped develop the skills of emergency responders and managers from around the country for more than 16 year.
Hicks with more than 24 years of experience in emergency response, training and exercise brings a lot to the organization. He has managed emergency and non-emergency medical response efforts in a variety of markets, including urban, rural, and frontier EMS settings. Most recently, Hicks serves as the Founder and President of Health & Safety Associates, a medical transportation and emergency management consulting firm assisting providers in optimization their organizations. Prior to this endeavor, he served Director of Client Services/Assistant General Manager for Texas Operations with LogistiCare Solutions in Austin, Texas. Previously he has served as Chief Operating Officer for MedicOne Medical Response of Dallas, Texas and Resiliency Program Manager for the Lower Colorado River Authority and served as a County Commissioner in Bastrop County, Texas.
Hicks continues to be a member of the International Association of Emergency Managers, and a member of the Emergency Management Association of Texas, he also holds public office as an Emergency Services District (ESD) Commissioner for Bastrop County ESD #2 as Assistant Treasurer and where he continues to live.
ELIOT KALTER, PHD
Eliot Kalter has more than 35 years of experience in global capital markets. In 2007, he retired after 30 years from the International Monetary Fund, where he held various posts, including Assistant Director of the Capital Markets Department and Assistant Director of the Western Hemisphere Department. He has also overseen surveillance and provided advice to the financial sectors in Brazil, Chile, Colombia, the Dominican Republic, Ecuador, Mexico, Peru, Russia, Turkey, Ukraine, and South Africa. In addition, he was responsible for management of the Public Debt Managers’ Forum. Since 2007, Dr Kalter has been President of EM Strategies LLC, which offers financial and investment services to institutional investors and private enterprises services. He is currently Co-Head of SovereigNet and Senior Fellow at the Council for Emerging Market Enterprises, The Fletcher School, Tufts University. Dr Kalter holds a PhD from the University of Pennsylvania.
JULIE A. CORRELL, JD, CHC
Julie Correll was most recently Chief Compliance Officer and HIPAA Privacy Officer at LogistiCare Solutions, LLC, the nation’s largest manager of NEMT programs for state government agencies and managed care organizations. Julie was appointed CCO of LogistiCare, its parent company Providence Service Corporation, and its subsidiary Circulation, Inc. in November 2018. Prior to the appointment, Julie served as Associate General Counsel and Ethics & Compliance Officer and established the company’s first comprehensive corporate compliance function, including forming and chairing LogistiCare’s compliance committees. She implemented and oversaw all Medicare / Medicaid program integrity compliance activities, including drafting policies and procedures and developing the code of conduct and related training. Julie also lead and oversaw ethics investigations, prepared ethics and program integrity risk assessments and risk mitigation work plans, managed auditing and monitoring activities, and worked with the company’s clients and law enforcement on issues involving fraud, waste, and abuse.
Prior to joining LogistiCare, Julie was Of Counsel for middle-market and small private employers, where she provided executives with a full scope of legal and business advice and expertise, with a focus on ensuring compliance with safety, environmental, and employment laws and regulations.
Julie began her 30-year legal career at Wildman, Harrold, Allen & Dixon (now Locke Lord, LLP), where she specialized in commercial transactions and litigation in intellectual property, antitrust, employment, and corporate governance and compliance matters.
Julie earned a BA in Political Science and Philosophy, magna cum laude and With University Honors, from Northern Illinois University, and a JD from Loyola University Chicago School of Law where she was an editor of the Loyola Law Journal. She is licensed to practice law in Illinois and Virginia, and is Certified in Healthcare Compliance (CHC).
Effie Carlson, Healthcents’ Chief Growth Officer, has advised and led healthcare teams across growth, operations, network contracting, sales, business development, and government/policy for over a decade.
Most recently, she served as Executive Vice President and Chief Growth Officer for LogistiCare|Circulation, the largest national non-emergency medical transportation benefit management company - managing 22+ million members and ~$1.4 billion in at-risk/capitated revenue. She led the national growth team and was accountable for the sales, business development, marketing, government relations, account management, and proposals teams.
Prior to her appointment to LogistiCare|Circulation, she served as General Manager and Vice President of Payer and Government Relations for Team Select Home Care, a private-equity-backed national home health care agency focused on the needs of Medicare and Medicaid members. In this role, she led initiatives with several states and the federal government to develop innovative pediatric home care programming, while overseeing day-to-day clinical, administrative, and sales operations.
Prior to Team Select, she was Head of Provider Network at CareCentrix, a post-acute care specialty benefit manager and portfolio company of Summit Partners. She was accountable for the national Provider Network and Market Analytics teams - in aggregate representing 26+ million members, 8,000+ providers, and $1.2+ billion of Commercial, Medicare, and Medicaid revenue.
Prior to CareCentrix, she was Founder/CEO of Best Practice Management (BPM), a healthcare business management and consulting firm focused on the growth and development of healthcare practices in the outpatient setting. She sold this practice in 2014 to pursue her interest in politics where she ran for the Arizona State House of Representatives.
G. CHRISTOPHER KELLY
Chris Kelly is Of Counsel at Page, Wolfberg & Wirth, LLC. Chris is a nationally-known EMS attorney and consultant and works with the firm’s clients on issues of reimbursement, compliance, privacy and more. After graduating from UNC-Charlotte in 1994 and then law school at the University of Memphis in 1998, Chris spent several years in general practice before becoming a full-time EMS attorney. Chris has significant experience litigating health care cases, including representing clients in False Claims Act cases as well as successfully challenging CMS on Medicare regulations on behalf of ambulance services. He is a sought-after national speaker on a wide range of compliance related topics for the ambulance industry and has presented at numerous state and national conferences.
In 2005, Chris took a position as Chief Legal Officer for a national EMS software and billing company where he guided the regulatory compliance of both the proprietary software platforms and the billing division which served as many as 100 ambulance agencies at a given time. Chris also was responsible for the consulting division of the company, providing guidance to public, private and nonprofit ambulance services nationwide. He has represented hundreds of ambulance services in various legal matters including Medicare/Medicaid audits and formal investigations, State licensing issues, contracting issues, overpayment appeals and numerous other EMS related issues. Chris has won several cases that have had major impact on ambulance reimbursement in the U.S. and has recovered more than $20 million for his clients over the course of his career.
Chris writes regularly for EMS World and has been on the magazine’s Editorial Advisory Board since 2003. Chris has been an adjunct instructor for Virginia College, teaching Legal Aspects of Healthcare Administration and Health Law and Ethics. He is a prolific writer and frequent contributor to various EMS publications and has published dozens of EMS-related articles over the course of his career.
Chris is admitted to practice law in the state of Tennessee (federal and state courts) and the 5th, 6th, and 11th U.S. Circuit Courts of Appeal. He lives in Nashville, Tennessee, where he enjoys listening to music and exploring the culinary scene of Music City.
Bill George is a 35-year career veteran of the passenger ground transportation industry and the founder and CEO of WHC Worldwide|zTrip, the largest national taxi company in the United States. As CEO, he is responsible for the entire operation of zTrip, which is made up of more than 25 business units operating a fleet of more than 5,000 vehicles across 14 states.
Bill has owned and operated taxicab and ground transportation companies dating back to 1984. He served as Chief Executive Officer and President of Metropolitan Transportation Services, Inc. (MTSI). MTSI was Kansas City’s largest full-line passenger ground transportation service. In 1997 he sold MTSI to Coach USA, Inc., the nation’s largest motorcoach operator, and continued to oversee operations for the Kansas City region. In 2003 Bill repurchased the KC operation form Coach USA and expanded it into a 700 vehicle operation. In 2007 Bill sold all of his transportation assets to Transdev, the Paris, France based worldwide transportation conglomerate. He served as President of the Taxicab and Sedan Division and led a staff of more than 1,000 professionals.
In 2018 he formed WHC Worldwide and began acquiring taxicab and paratransit companies around the USA, including Transdev’s taxi companies. Bill has completed more than 40 business acquisitions during his career and is skilled in integrating diverse workforces and uniting them in a common goal of achieving excellence in customer service.
Bill has a passion for implementing transportation programs that enhance the communities his companies serve. He developed an approach that analyzed the lifecycle of his customers and how transportation could improve their lives. From pre-natal visits by expectant mothers and alternative student transportation, to reverse job commuting and non-emergency medical transportation for seniors, he has developed multiple services to meet every need.
He was recently awarded the Rosa Parks Spirit Award in recognition of a paratransit on-demand service he developed for the Kansas City Area Transportation Authority. Bill has been recognized as Operator of the Year by the TTA (formerly TLPA), an international trade group representing more than 1,000 passenger ground transportation providers.
Bill resides in Kansas City and Scottsdale and is involved in many civic issues. He has been a board member of The Children’s Center for the Visually Impaired, The Truman Medical Center Charitable Foundation, The Metropolitan Crime Commission and the first three-term Chairman of Visit KC. He is currently a Board Member of The Transportation Alliance and its educational foundation.
After graduating from the University of California Hastings College of the Law, a Top 20 state law school, David Marhoffer has practiced law in Arizona for over 23 years. He has successfully represented clients at the trial level in Arizona courts, such as in the Maricopa County Superior Court and the Justice Courts of Maricopa County. On appeal, he represented clients in Division One of the Arizona Court of Appeals and the Arizona Supreme Court. When his cases involved federal matters, he has also represented clients in the Federal District Court for Arizona and in the Ninth Circuit Court of Appeals. David has served the community as a Judge Pro Tempore of the Maricopa County Superior Court, substituting for judges on vacation and conducting settlement conferences. He is a member in good standing of the State Bar of Arizona. He has been involved with the American Inns of Court, an organization of judges and attorneys designed to improve the skills, professionalism, and ethics of the courts and the bar. He was named to Who’s Who in American Lawyers and to Who’s Who is American Laws Students.
David’s clients really appreciate his knowledge, honesty, hard work, and dedication to their legal matters and his competent advocacy of their interests. They highly prize his superior writing ability and his straight shooting communication skills that enable him to explain complicated legal matters in a layperson’s language which allows them to make informed decisions.